Shipping Options and Delivery Times
We offer multiple shipping options to get your products to you quickly and safely. Here's everything you need to know:
Available Shipping Methods
Standard Shipping
- Delivery Time: 5-7 business days
- Cost: Calculated at checkout
- Best For: Non-urgent orders
- Tracking: Included
Express Shipping
- Delivery Time: 2-3 business days
- Cost: Higher rate, shown at checkout
- Best For: When you need items quickly
- Tracking: Included with updates
Overnight Shipping
- Delivery Time: Next business day
- Cost: Premium rate
- Best For: Urgent needs
- Availability: Limited to certain areas
- Tracking: Real-time updates
Free Shipping
We offer free standard shipping on:
- Orders over $50
- All subscription orders
- Select promotional periods
International Shipping
We ship to select international destinations:
- Delivery times vary by country (7-14 business days)
- Customs fees may apply (customer responsibility)
- Tracking available for most destinations
- Some products may have shipping restrictions
Order Processing
After you place an order:
- Order Confirmation: You'll receive an email immediately
- Processing: We prepare your order (1-2 business days)
- Shipping Notification: You'll receive tracking information
- In Transit: Your order is on its way
- Delivery: Your order arrives!
Tracking Your Order
Once your order ships, you'll receive:
- Tracking number via email
- Link to track your package
- Estimated delivery date
- Delivery updates via email or SMS
You can also track orders in your account dashboard.
Delivery Issues
If you experience problems:
- Delayed Delivery: Check tracking for updates, contact us if significantly delayed
- Missing Package: Contact us immediately with your order number
- Damaged Package: Take photos and contact us for replacement
- Wrong Address: Update your address before checkout, contact us if order already placed
Holiday Shipping
During peak seasons:
- Processing times may be longer
- Express shipping recommended for time-sensitive orders
- Order early to ensure delivery
- Check our holiday shipping calendar for cut-off dates
Questions about shipping? Contact our customer service team—we're here to help!
Still not sure?
Contact help